If everything I went through in November wasn't bad enough. About a month after they fixed my computer I got a call from them telling me that I owed them and/or to send back my computer because they had sent me a replacement. I didn't know about the replacement and investigated. Found out that it was an AlienWare, not an XPS was sent AFTER they fixed my system, which made no sense, and finally they had sent it to another city. So this can end one of two ways. Either they realize their mistake and stop bugging me or the drag me to court for a computer I never wanted, never ordered, and never got. So this is bad, this cosmically bad on Dell's part. Fearing the worst I talk to the Attorney General. Fill out some paper work with them about the situation, just in case Dell decides they want to exact a pound of flesh. That way I have something to point to and say "I brought this issue up before." I also did so in case it turns about to be a trend. My guess is if Dell has done this to one person they have done it to at least a dozen. This way the AG can mount a case against Dell if needed. Unfortunately this has lead to Dell calling and emailing me to the point of harassment. Which is pissing me off and may be something I sue over if it continues. Honestly I don't want any dealing with Dell. They fucked up, they fucked up bad. My sisters husband has always bought Dell's in the past, but after what happened to me he switched to another company (not sure what company), and says he is happier with their service then Dell's. Another friend of mine in California has said the same.
I used to respect Dell, admire them. But they have become a slowly falling giant. I don't want to be crushed so I am leaving now. I have paid down a lot of debt recently, and I am looking to invest in a $5000 machine once the warranty on this Dell is up. Looking to by from Origins at this point. This is for a couple reasons. First is the origin of Origins, they started off as part of AlienWare, but when Dell bought the AlienWare name they either were fired or quite because they didn't like the way Dell was handling the product (the first sign). They also boost lifetime free calling support, custom built systems to an extreme, and their support is all built and based out of the US. No more calling to India trying to convince them that I need help in between each mumbled word, also hopefully no more lost warranty requests and constant call backs.
I am looking for my next system to be a liquid cooled system. I haven't had a liquid cooled system before, but the noise of fans is driving me nuts, as is some heat issues I have had on my other systems in the past. My XPS is fine on heat, but makes a ton of noise. So much it wakes me in the middle of the night. So liquid cooled it is. Next I am looking at a i7 970 processor, of course who knows what will be out in 6 months to a year. the i980 is a better processor, and an overclocked 980 runs 33% faster then a regular one, shows how much Intel is holding them back. Also makes me wonder about motives for that, is it so they can charge more for overclocked chipset or is there a legitimate concern that causes them to limit processor speed? Anyways, the 980 and OC 980 aren't worth my money at this point. Any hex core will be faster then my current set up. All with that for both speed and safety looking to have a Primary and a raided slave as SSDs rather then HDD. More expensive and less space but I want to have them for speed. I also plan on having another 1TB or higher HDD for storage, I have an external now that I use a lot via USB. Next thing is GPU, I want SLIed cards, looking at two as there is a diminishing returns after two and thus having four is pointless. Three would be nice but not really worth the money.. not yet. I am not an ATI fan for two reasons. First I have noticed ATI cards cut out some pressure effects created in games. While this is not big, it is annoying and things tend to look cooler with them. I like running on max graphics and seeing everything. Also the nVidia chip sets have built in physics processing which will be big in next gen games. I am still debating a blu-ray burner over just a player. Physical media is disappearing and I haven't used my blu-ray burner in my current system yet. I do want HDMI out and multiple monitors. I need the HDMI to run to my TV, and at least two monitors. The issue with the monitors is from my deck having more then one will make it hard to see the TV... oh well this may jut be a simple rearrangement issue. I have a Razer mouse that I love atm, so no need for hardware there. But my keyboard is a G15 and I am not happy with it, honestly I have never been happy with anything Logitech I have bought, outside of the occasional headset. And even then happy would be a stretch. Someone recommended the Merc Stealth and I may invest in one on a new system. What Ireally want is a keyboard with the Ctrl 1 to = keys and Alt 1 to = keys as an extra row of keys by them self above the the normal number keys but below the f keys. Although ultimately I would like to see the keyboard go bye bye and replace with a touchscreen UI that customizes keys to program you are in. Then the hotkeys would be equal to what I see on the screen in a game anyways, infinite customization, and each game could have its own motif.
I am wandering off topic.
Anyhow my next system needs to be great, and Dell is longer great. So I am looking for someone else. Any ideas internet?
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